Intelligent Journey Orchestration

Turn data into meaningful relationships

The only platform built for AI-driven customer journeys with real-time connectivity to all systems and touchpoints.
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Know every customer. Anticipate every moment.

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Unify Data

Centrally manage your disparate customer data from all sources, to create independent profiles based on real-time behavior. Turn a current & complete view of your customer into action.

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Predict movements

Make decisions which matter to your business, by using integrated Artificial Intelligence to anticipate customer behavior, and act on insights in the moment. Your vehicle for personalization at scale.

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Engage in journeys

Mirror your customers as they move, by orchestrating relevant single steps into end-to-end journeys. Make each touchpoint matter with dynamic personalization which extends across all channels.

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We empower businesses to create meaningful customer relationships by developing smart technology to transform fragmented interactions into seamless journeys.

Lead the way with intelligent journey orchestration

At Relay42, we’ve created the only marketing platform built from the ground up with integrated AI and industry-specific models. It’s designed to fit within any business ecosystem - using every form of customer data. This gives you the power to choose; combine, test, learn, innovate, optimize - and deliver greater business value, by scaling valuable single customer interactions into automated decisions.

Developing this data-driven technology - and pioneering the independent principle behind it - is where 100% of our energy and resources go. It means businesses who use our platform see fast results, built on mutually beneficial brand-customer relationships. They can create an agile marketing strategy based on constant improvement - putting each customer truly at the core of every data-driven choice. 
 

WHAT OUR CUSTOMERS SAY

With Relay42 we can deliver on the promise of personalization at scale to become fully customer-centric. Personalization is the only way forward; and we see that our approach pays off. Compelling results confirm that we chose the right technology for our mission. Michiel BlonkVP Pricing & Revenue Management Europe
KLM
We would like to consistently serve relevant communications to our customers in all communication channels. The Relay42 DMP platform helps to orchestrate this and improve the customer experience of our website and increase the relevance of our content in advertising. Ron SchneiderHead of Marketing & Sales
NS
When a contract expires, we don’t wait until it’s too late, but proactively offer a new contract. We then focus our resources on making a conversion happen, regardless of which channel the customer uses. Rob van den BergSenior Online Marketer
Nuon
The Relay42 DMP offers us a two-way street for success with data - and a street where we can pave the way. Not only are we able to make all insights actionable across any customer context; but with this solution we’re able to choose our marketing tools without limitations. Robert VonkManager Online Marketing & Data
Mazda
On our journey to greater relevance, we used Relay42 to personalize effectively and smarten our use of data. Real-time is critical to our marketing approach: you have to carefully think about the ecosystem and the platform which does that for you. We’re using the Relay42 platform as a valuable part of our marketing strategy, to be more efficient and relevant. Nick BrandtsLead Direct Campaigning & Online Sales
Transavia
A SELECTION OF OUR CUSTOMERS
ABN AMRO
KLM
Mazda
Airfrance
VodafoneZiggo
Transavia
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A revolution in customer-centric marketing

How to unify your customer data, smarten every interaction with AI and transform fragmented journeys into orchestrated, personalized journeys.