Are you an experienced Customer Success Manager, who has strong interpersonal skills and connects easily with people? Do you have a passion for digital marketing and data-driven marketing and do you get excited working with big enterprises and helping them to create business impact? Relay42 is expanding its commercial team and looking for an experienced Customer Success Manager!
Who is Relay42?
Relay42 has grown from a start-up to a champion in data marketing technology in Europe. We help top brands achieve a 360-degree view of their customers by connecting all data points and personalizing 1 to 1 communication across all channels and devices in a scalable way. We have become a market leader in the Netherlands, and we are now connecting the rest of the world.
Customer success is relationship-focused customer management, that aligns customer goals and our goals for mutually beneficial outcomes.The purpose of the customer success manager is to ensure that our customers create success with our Relay42 solution, and have high customer satisfaction, while at the same time having a commercial focus to ensure customer renewal and upsell. The customer success manager is focused on making sure the goals are clear and all is in place to be successful.
What are we looking for?
What’s in it for you:
Competitive salary and great benefits. Working with a highly motivated team and last but not least, the opportunity to work in an informal environment with ample opportunities for professional development on projects that impact millions of consumers worldwide.