Solution Consultant

Amsterdam, Netherlands
Consultancy

JOB DESCRIPTION

Are you a consultant with strong interpersonal and stakeholder management skills and a thorough understanding of the digital marketing landscape? Can you translate strategic business goals into concrete marketing scenarios? Relay42 is looking for a Solution Consultant with strong analytical, decision-making and problem-solving skills who is not afraid to dive into technical details. 

Let us introduce ourselves... 

Relay42 has grown from a start-up to a champion in data marketing technology in Europe. We help top brands achieve a 360-degree view of their customers by connecting all data points and personalizing 1 to 1 communication across all channels and devices in a scalable way. We have become a market leader in the Netherlands, and we are now connecting the rest of the world. 

Your role: 

The Solution Consultant helps our clients to implement our technology and subsequently roll-out cross channel customer journeys by delivering on-premise hands-on consulting. Based on the defined roadmap and together with different teams at the client, these customer journeys help realize the cross-channel targets of the client organisation. 

  • Together with the Relay42 and client project team, manage customized implementation using our onboarding methodology at new clients to get the platform up and running and demonstrate its capabilities within a specified time frame 
  • Explain processes and timings, align resources, manage projects, inspire and get business input with the help of the team 
  • Understand goals and business of the client and help transform these into customer journeys in the platform 
  • Inspire the client with innovative suggestions and take the lead in ensuring progress 
  • Help large enterprise customers on location to structurally improve their KPI’s by rolling out a process of continuous “always-on” campaign development, acting as a business consultant for Relay42 
  • Assist in the configuration of customer journeys and involve technical consultancy when necessary 
  • Act as a sparring partner for the solution direction of use cases 
  • Track and share results, evaluate and optimize on a regular basis 


REQUIREMENTS

What are we looking for? 

The ideal candidate is a fast learner with getting things done mentality and a hands-on approach. He/she is a fast learner and, thinks in solutions rather than problems. We are looking for someone with excellent organizational and communication skills, who feels confident in giving presentations and a smart initiator. A combination between strong consultancy skills and passion for diving into details. Proactivity is key in this role since we are at the forefront of the fast-moving marketing technology sector. 

We expect: 

  • Bachelor or master degree 
  • At least 2 years of consultancy or other relevant work experience 
  • Hands-on experience in cross channel / digital marketing 
  • Solid understanding of digital marketing landscape and platforms 
  • Project and stakeholder management 
  • At least basic technical understanding (concepts of tag management, pixels, API’s, databases are known, Javascript basic understanding is needed) 
  • Experience with working for enterprise-sized customers 
  • Ability to translate complex ideas into meaningful insights and action plans 
  • Proficient in the English language

What’s in it for you:

Competitive salary and a great work environment where your work will have impact. Working with a highly motivated, young and dynamic team with a mission to become market leader in EU. And last but not least, the opportunity to make a real impact and work in an informal and scale-up environment. 

  • Pioneering entrepreneurial atmosphere 
  • Training, conferences and personal development opportunities 
  • A fun, dynamic workplace with everything from ping pong and foosball to a comfy relaxation room
  • Communal lunch & Healthy and less healthy snacks all day long 
  • Weekly bootcamp on location 
  • Flexible working hours and workspace 
  • fun and connected community with monthly and quarterly meetings/events & Innovation week 
  • Pension scheme 
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