Solution Consultant Amsterdam

Amsterdam, Netherlands
Consultancy

JOB DESCRIPTION

Are you a consultant with strong interpersonal and stakeholder management skills and a thorough understanding of the digital marketing landscape? Can you translate strategic business goals into concrete marketing scenarios? Relay42 is looking for a Solution Consultant with strong analytical, communication and problem-solving skills who is not afraid to dive into technical details.

Let us introduce ourselves...

Relay42 has grown from a start-up to a champion in data marketing technology in Europe. We help top brands achieve a 360-degree view of their customers by connecting all data points and personalizing 1 to 1 communication across all channels and devices in a scalable way. We have become a market leader in the Netherlands, and we are now connecting the rest of the world.

Your role:

The Solution Consultant helps our clients to implement our technology and subsequently roll-out cross channel customer journeys by delivering on-premise hands-on consulting. Based on the defined roadmap and together with different teams at the client, these customer journeys help realize the cross-channel targets of the client organisation.

Onboarding of new clients and execution Proof of Technology’s (40%)

  • Together with the Consulting Lead, manage customised implementation via standard methodology at new clients to get the platform up and running/demonstrate its capabilities within a specified time frame
  • Explain processes and timings, align resources, manage project, inspire and get business input with the help of the Consulting Lead

Strategy & roadmap definition (20%)

  • Understand goals and business of the client and help transform these into customer journeys in the DMP
  • Inspire the client with innovative examples / new features
  • Get a challenging but feasible roadmap in place and commitment and the required resources

Structural support (40%)

  • Help clients structurally improve their KPI’s by rolling out a process of continuous “always-on” campaign development
  • Assist in configuration of customer journeys and involve technical consultancy when necessary
  • Act as a sparring partner for the solution direction of use cases
  • Track and share results, evaluate and optimize on a regular bases

REQUIREMENTS

What are we looking for?

The ideal candidate is a fast learner with getting things done mentality and a hands-on approach. He/she is a fast learner and, thinks in solutions rather than problems. We are looking for someone with excellent organizational and communication skills, who feels confident in giving presentations and a smart initiator. A combination of strong consultancy skills and passion for diving into details. Proactivity is key in this role since we are at the forefront of the fast-moving marketing technology sector.

We expect:

  • 3-5 years’ experience in digital marketing, preferably in cross channel marketing as subject matter expert (channel specialist, CRO, web analyst)
  • Consultancy experience and executional responsibility is a pre
  • Basic technical understanding (concept of tag management, what is an API)
  • Experienced in data-driven decision making
  • Working experience in/for enterprise companies

What’s in it for you:

Competitive salary and a great work environment where your work will have impact. Working with a highly motivated, young and dynamic team with a mission to become market leader in EU. And last but not least, the opportunity to make a real impact and work in an informal and scale-up environment.

  • Pioneering entrepreneurial atmosphere
  • Training, conferences and personal development opportunities
  • Great working environment with options to stimulate or relax your mind
  • Communal lunch & Healthy and less healthy snacks all day long
  • Weekly bootcamp on location
  • Flexible working hours and workspace
  • A fun and connected community with monthly and quarterly meetings/events & Innovation week
  • Pension scheme
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