Solution Consultant - Benelux

Amsterdam, Netherlands
Consultancy

JOB DESCRIPTION

Are you a consultant with strong interpersonal and stakeholder management skills that understand the digital marketing landscape? Can you translate strategic business goals into concrete marketing ideas? Relay42 is looking for a Solution Consultant with strong project management, decision-making and problem-solving skills that is not afraid to dive into technical details.

Let us introduce ourselves...

Relay42 has grown from a start-up to a champion in data marketing technology in Europe. We help top brands to achieve a 360-degree view of their customers by connecting all data points and personalizing their communication across all channels and devices. Following Series-A investment, we have become a market leader in the Netherlands; and we are now connecting the rest of Europe.


Your role:

The Solution Consultant helps our clients to implement our technology and subsequently roll-out cross channel customer journeys by delivering on premise hands-on consulting. Based on the defined roadmap and together with different teams at the client, these customer journeys help realize the cross-channel targets of the client organisation.


Your responsibilities:

  • Together with the team, manage customized implementation via standard methodology at new clients to get the platform up and running / demonstrate its capabilities within a specified time frame
  • Explain processes and timings, align resources, manage project, inspire and get business input with the help of the team
  • Understand goals and business of the client and help transform these into customer journeys in the platform
  • Inspire the client with innovative suggestions and take the lead in ensures progress
  • Help clients structurally improve their KPI’s by rolling out a process of continuous “always-on” campaign development
  • Assist in configuration of customer journeys and involve technical consultancy when necessary
  • Act as a sparring partner for the solution direction of use cases
  • Track and share results, evaluate and optimize on a regular basis

REQUIREMENTS

What are we looking for?

The ideal candidate is a fast learner with a getting things done mentality and a hands-on approach. He/she is a fast learner and, thinks in solutions rather than problems. We are looking for someone with excellent communication skills, who feels confident giving presentations and a smart initiator. A combination between strong consultancy skills and passion for diving into details. Pro activity is key in this role, since we are at the forefront of marketing technology and we move fast.

We expect:

  • Affinity with technology / digital marketing, preferably in cross channel marketing 
  • 3-5 years experience in consulting role at consultancy firm
  • Project and stakeholder management
  • Basic technical understanding (concept of tag management, what is an API)
  • Working experience for enterprise customer

What’s in it for you:

Competitive salary and a great work environment where your work will have impact. Working with a highly motivated team with a mission to become market leader in EU. And last but not least, the opportunity to work in an international, informal and dynamic environment.

  • Standing desk (chair included)
  • Organic lunch. Healthy and less healthy snacks all day long
  • Games and Fun; ping-pong football, darts
  • Sports! Weekly, on-premise, kickboxing training
  • Flexible working hours and workspace
  • Weekly drinks, monthly parties and quarterly “surprises”
  • Pension scheme
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