Do you have a successful track record as a natural leader and are you an accomplished marketeer with vast experience in the digital marketing space? Do you fully understand the power of omni-channel marketing and are you able to translate its value to stakeholders at any level in the organization? Do you understand CDP/DMP concepts, tag management, API, and MarTech landscape, and are you an excellent communicator with strong analytical skills? Relay42 is looking for a Team Lead Solutions Consultants with strong business acumen to head our APAC team and create value for our clients in the region.
Who is Relay42?
Relay42 has grown from a start-up to a champion in data marketing technology in Europe. We help top brands achieve a 360-degree view of their customers by connecting all data points and personalizing 1 to 1 communication across all channels and devices in a scalable way. We have become a market leader in the Netherlands, and we are now connecting the rest of the world.
As the Team Lead Solutions Consultants APAC, you and your team help our clients to implement our technology and subsequently roll-out cross channel customer journeys by delivering on premise hands-on consulting. Based on the defined roadmap and together with different teams at the client, these customer journeys help realise the cross channel targets of the client organisation. Your customers create value by improving the experience for their customers, by increasing sales and decreasing costs.
You are responsible for your own customer projects and for the customer projects of your team. You enjoy acting as a sparring partner for your colleagues. Full understanding of our platform's capabilities, limitations, common and less common use-cases are just one of your superpowers which allow you to properly oversee customer-facing projects and deliver business value. You should be comfortable overseeing the business side of the onboarding of new clients or assisting existing clients on the most complex use cases. You are an inspirational leader to your team, and you guide them and coach them to deliver success for our customers. You keep your team engaged, organized and happy. You also project manage activities from other teams for your customers.
Onboarding of new clients
Structural post onboarding support for existing clients
Project management for client projects
Strategy & roadmap definition for clients
Team leadership of your Relay42 team
Collaborating with external partners
What are we looking for?
Our ideal candidate has excellent written and verbal communication skills in English with 8+ years of experience of which at least 5 years working in digital marketing, preferably in cross channel marketing as subject matter expert. The candidate has basic technical understanding of the concepts of DMO, tag management, API, and MarTech landscape and is experienced in data-driven decision making. Furthermore, we are looking for someone with experience working in or for enterprise companies. Other skills that we consider as a big advantage are consultancy, project management, platform implementation, proficiency in at least one Asian language, and leading/coaching people.
What’s in it for you:
Competitive salary and working at a fast-growing company with its headquarters based in Amsterdam. The Singapore office is connected to the Amsterdam office thus you will be part of a highly motivated team with ample opportunities for professional development on projects that impact millions of consumers worldwide.