Technical Consultant

Amsterdam, Netherlands
Consultancy

JOB DESCRIPTION

Is overseeing the technical onboarding of new clients a challenge for you? Do you have experience with integrating applications within an IT ecosystem and have you worked in a project-oriented environment with multiple stakeholders? Are you a go-getter who is passionate about sharing knowledge and do you have a hands-on approach? Our Technical Consultancy team is expanding and looking for a team player, with excellent problem-solving skills and experience with integrating applications!

Let’s introduce ourselves…

Relay42 has grown from a start-up to a champion in data marketing technology in Europe. We help top brands to achieve a 360-degree view of their customers by connecting all data points and personalizing their communication across all channels and devices. Following Series-A investment, we have become a market leader in the Netherlands; and we are now connecting the rest of the world.

Your role:

As a technical consultant, you oversee the technical onboarding of new clients and how to connect our solution to their marketing ecosystem. Together with the solution consultant you advise and assist existing and new clients on the more advanced use cases by developing proofs of concepts. This may eventually lead to core product improvement proposals. Finally, you contribute by writing internal documentation on the technical implementation of use cases.

Your responsibilities:

Technical product onboarding of new clients (60%)

  • Explore and describe the client’s needs into technical specifications. If needed at client’s location (and possibly abroad).
  • Test and report on the implementation of our solution and the configuration of use cases
  • Make web traffic and IOP data transparent and understandable

Advising clients after the onboarding process on use cases (30%)

  • Advising existing clients with advanced use cases.
  • Setting up proof of concepts and configuring the most advanced cases
  • Translate client requests into written requirements for product improvements.

Writing technical documentation about the implementation of use cases (10%)

  • Knowledge sharing

REQUIREMENTS

What are we looking for?

The ideal candidate has at least 4 years of working experience in a MarTech, media/data agency or digital advertiser/publisher company. He/she has excellent communication skills in English (verbal and written) and Dutch (preferred). He/she has the ability to convey complex analysis results clearly and with conviction to stakeholders. He/she has excellent organizational skills, attention to detail and analytical reasoning, He/she is a team player with strong interpersonal, relationship-building, and stakeholder management skills.

Expected:

  • 4+ years of working experience in a MarTech company, media/data agency or digital advertiser/publisher company
  • Proven to have worked in a project-oriented environment with multiple stakeholders
  • Bachelor's or master’s degree
  • Experience with integrating applications within an IT ecosystem (APIs, data streams and SFTP file servers)
  • Experience with programming languages

Preferred:

  • General knowledge about digital marketing
  • Experience with Linux operating systems
  • Experience with Version control systems (Git)
  • Experience with the Atlassian stack (Jira, Confluence)
  • Experience with on-call duty
  • In-depth knowledge about Python and Javascript

What’s in it for you:

Competitive salary and great benefits. Working with a highly motivated team and last but not least, the opportunity to work in an informal environment with ample opportunities for professional development on projects that impact millions of consumers worldwide.

  • Pioneering entrepreneurial atmosphere 
  • Training, conferences and personal development opportunities 
  • A fun, dynamic workplace with everything from ping pong and foosball to a comfy relaxation room.
  • Communal lunch & healthy and less healthy snacks all day long 
  • Weekly bootcamp on location 
  • Flexible working hours and workspace 
  • A fun and connected community with monthly and quarterly meetings/events & Innovation week 
  • Pension scheme 
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