Resources Resources

Resources

Library

KLM eBook: Growth hacking for customer-centricity
11/09/2017 Whitepaper

KLM eBook: Growth hacking for customer-centricity

See how Relay42 helped leading Dutch airline KLM optimise their media spend and orchestrate one-to-one marketing in this vision piece by VP Pricing & Revenue Management at KLM, Michiel Blonk.
Guide: 3 customer journeys to reach beyond business silos
1/09/2017 Whitepaper

Guide: 3 customer journeys to reach beyond business silos

How can marketing leaders start focusing on end-to-end customer journeys? We present a vision for how marketing leaders in finance can begin delivering one-to-one journeys beyond their own organisational walls.
Webinar: Personalising financial services in a customer-centric world
13/07/2017 Webinar

Webinar: Personalising financial services in a customer-centric world

In this Finovate webinar, our Head of Industry Finance, Julius Abensur, and Director of Commercial Operations, Simon Bloom, discuss how properly utilising your data can help with customer-centricity in financial services.

News

MyCustomer: How marketers can reconnect with their customers
25/09/2017 News

MyCustomer: How marketers can reconnect with their customers

The continued emergence of new digital channels is both a blessing and a curse for marketers. On the one hand, each one brings with it an exciting opportunity to deliver marketing communications to audiences in ...
The Drum: Data management platforms: How to bridge the online and offline gap
6/09/2017 News

The Drum: Data management platforms: How to bridge the online and offline gap

Perfecting the customer journey is the goal of every marketer — delivering targeted, personalised and relevant offers to build loyalty and increase revenue. Of course, many organisations view this customer journey as a pipe dream or ...
The Drum: How to become the bank of the future: 3 best practices for customer-centricity
24/08/2017 News

The Drum: How to become the bank of the future: 3 best practices for customer-centricity

Apps such as ABN AMRO’s open repayment platform Tikkie are on the rise across Europe, and they’re setting a new precedent for centralising money management. But what does this mean for traditional finance organisations and ...

Events

UBM: Technology for Marketing

UBM: Technology for Marketing

Technology for Marketing is the ideal event to discover the new ideas, trends & technology that will transform your marketing. Relay42 will be sponsoring this year's event as well. Come and join us at Olympia, London ...
27 27 Sep
2017
28 27 Sep
2017
London
Marketforce: Future of General Insurance

Marketforce: Future of General Insurance

Relay42 are delighted to be sponsors of this years Future of General Insurance. Read more here: Marketforce: Future of General Insurance
07 07 Nov
2017
08 07 Nov
2017
London
Marketforce: Future of Retail Banking 2017

Marketforce: Future of Retail Banking 2017

Bringing together 250+ senior professionals, this is the UK’s unrivalled strategic conference for retail bankers - from open banking and FinTechs, to customer engagement and digitisation. Our Director, Commercial Operations UK Simon Bloom and Industry Head ...
28 28 Nov
2017
29 28 Nov
2017
London