Resources Resources

Resources

Library

Guide: 5 ways to boost customer journeys
26/01/2018 Guide

Guide: 5 ways to boost customer journeys

Elevate your marketing strategy and help your organization structure for customer-centricity by reading our guide on how to set up customer journeys effectively.
Guide: A revolution in customer-centric marketing
23/01/2018 Guide

Guide: A revolution in customer-centric marketing

How can you bring intelligent orchestration to your marketing? This guide shows you how to unify your customer data, smarten every interaction with AI and transform fragmented journeys into orchestrated, personalized journeys.
Consumer research: Creating meaningful relationships
6/12/2017 Report

Consumer research: Creating meaningful relationships

How can you cultivate your customers' trust? In this report, you will find out how banking consumers of different demographics view personalization, loyalty, technologies and data privacy.

News

ExchangeWire: 2018: The Year of Intelligent Marketing
26/01/2018 News

ExchangeWire: 2018: The Year of Intelligent Marketing

2018 is the year to shift your focus from product-centric to customer-centric. Personalization is a key tool in customer-centricity, as is having a single customer view across all channels. As the marketing landscape changes, you ...
GMA: Pedal to the metal — bringing the Mazda customer journey to life (case study)
21/12/2017 News

GMA: Pedal to the metal — bringing the Mazda customer journey to life (case study)

As a leading international car brand, Mazda stands out against their competition, even in an industry that is currently over-saturated. Instead of using a 'pay-and-spray' marketing approach, like others do, Mazda chose to work closely ...
Retail Banker International: How to put customers first with the GDPR and PSD2
12/12/2017 News

Retail Banker International: How to put customers first with the GDPR and PSD2

The GDPR and PSD2 are customer data-related regulations coming into play next year, which is rapidly approaching. For Financial Services, these regulations may seem like daunting inconveniences, but in reality, they are blessings in disguise. ...

Events

MoneyLive: Retail Banking 2018 Europe

MoneyLive: Retail Banking 2018 Europe

From March 12th to 14th, Relay42 will be looking at how data can be used for customer centricity in the ever-changing financial landscape at Retail Banking 2018 Europe in Amsterdam. Read more here: MoneyLive: Retail Banking 2018 Europe
12 12 Mar
2018
14 12 Mar
2018
Amsterdam
Webinar: The evolution of data-driven marketing: Intelligent Orchestration

Webinar: The evolution of data-driven marketing: Intelligent Orchestration

Join us and client Nuon (a part of Vattenfall) at 11.00 CET on the 29th of March for a webinar on using Artificial Intelligence and Orchestration to boost your marketing strategies. Register here: 'The evolution of ...
29 29 Mar
2018
Digital Travel Summit: Europe 2018

Digital Travel Summit: Europe 2018

On the 26th and 27th of June, Relay42 will be in London, attending the Digital Travel Summit. Come join us in mapping the customer journey and personalizing engagement. Read more here: Digital Travel Summit
26 26 Jun
2018
27 26 Jun
2018
London