WHITEPAPER

KLM: Growth hacking for customer-centricity

GET THIS WHITEPAPER
KLM: Growth hacking for customer-centricity

Containing customer journeys which helped KLM increase value per Email by 800% & revenue by up to a quarter

  • Optimizing media spend through smarter decisioning across paid & owned channels
  • Orchestrating one-to-one marketing, to many by controlling sequencing & frequency of messaging
  • Increasing engagement through matching audience data with individuals

A vision for technology in travel by Michiel Blonk, VP Pricing & Revenue Management at KLM

A SELECTION OF OUR CUSTOMERS
KLM
Airfrance
Transavia
Thomas Cook
NS