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Personalization begins with knowledge of your customers. Our advanced multi-key identity management and best-of-breed setup deliver the highest match rates in the industry so that you can obtain rich data, understand your customers, and personalize the experience across the full customer journey.
Consumers expect companies to respond and interact with them in an instant. Most people will switch brands if a company doesn’t personalize the communication. The Relay42 Platform delivers real-time responsiveness on the full customer journey, across paid and own media. For the business, this means up to 30% more impact. The integrated AB testing allows you can see the performance of your journeys and optimize them in real-time.
With data exponentially growing, it’s simply impossible to map out every individual journey manually. With our ready-to-use AI solution and an easy-to-use interface, you can create AI-driven prediction models within hours, without dependencies on the IT department. Start predicting the best possible outcome and deliver 1:1 personalized customer journeys at scale.
How do you get the most out of your CDP? To drive the highest possible impact, you benefit from an accelerated three-month onboarding, hundreds of proven industry-specific use cases, and the guidance of a dedicated customer team. Our Customer Success Program and the Relay42 Academy will elevate your team to become certified experts in creating impactful personalized customer journeys.