Solutions

Hybrid technology with DMP, CDP and JO capabilities

Hybrid technology with DMP, CDP and JO capabilities

There is no single platform solution that does exactly what we can do

At our core, we help businesses unify fragmented customer data and activate it across the entire customer journey, with the goal of delivering a one-to-one personalized experience.

Our technology benefits the entire organization, from marketing to customer services and beyond — we believe that data is the key to breaking down organizational silos to unlock the full potential of the business to service the customer throughout the entire lifecycle. 

ADVANCED IDENTITY MANAGEMENT

ADVANCED IDENTITY MANAGEMENT

Relay42 is your single source of truth for 1st, 2nd and 3rd party data. Always real-time, and built with the flexibility to define identifiers and merging rules. You’re in control.
ENTERPRISE CONNECTIVITY

ENTERPRISE CONNECTIVITY

Easily connect all of your data — online, offline, legacy systems — with our best-of-breed platform. Benefit from future-proof connector options that don’t rely on cookies.
Journey Orchestration

Journey Orchestration

Easily connect all of your data — online, offline, legacy systems — with our best-of-breed platform. Benefit from future-proof connector options that don’t rely on cookie.
Data governance & privacy

Data governance & privacy

You have full control over consent and data collection, and the flexibility to ensure you’re always compliant with regional data privacy regulations.

Where does the R42 platform add value?

Customer experience

  • Reduce churn
  • Increase products and value per person
  • Boost customer satisfaction ratings
  • Cultivate long-term loyalty

How do we add value?

Vattenfall realized a 4.2% increase in average contract value.

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Strategy

  • Strengthen your market position
  • Adopt a data-driven, future-proof mindset
  • Foster innovation
  • Drive your digital roadmap

How do we add value?

Eneco realized a 300% increased conversion rate.

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Brand impact

  • Bolster brand perception,
  • Increase relevance with hyper-personalization
  • Boost engagement across marketing channels

How do we add value?

Transavia realized a 50% reduction of marketing spend on display retargeting.

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Operational efficiencies

  • Automate key processes
  • Connect your business ecosystems
  • Increase self-sufficiency with direct access to data
  • Save resources

How do we add value?

KLM realized an 800% higher than average increase in value per email.

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Financial impact

  • Boost conversions
  • Increase customer base
  • Optimize media spend
  • Reduce service costs

How do we add value?

Mazda realized a 19% increase in dealer leads.

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Intelligent Journey Orchestration

Transform customer data into seamless, personalized journeys across all channels — online and offline — in real-time. Journey orchestration is all about putting your customers at the heart of your business through smarter use of data.

More about IJO
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Customer Data Platforms

You’re sitting on a treasure trove of first-party data, but in order to maximize it you need a central source of truth. CDPs unify and organize your first-party data and make it accessible to other systems throughout the customer lifecycle.

More about CDPs
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Data Management Platforms

DMPs aggregate 2nd and 3rd party data and provide the flexibility to connect any MarTech or AdTech endpoint. These platforms host an extensive catalog of existing connections and provide a great marketplace for selling and buying data.

More about DMPs
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Book a demo

Want to learn more about the platform — and the strategy — that puts data at the heart of your customer journey?
Request a demo