Technical Consultant

New York, United States
Product

JOB DESCRIPTION

As a Technical Consultant, you oversee the technical onboarding of new and existing clients and how to connect our solution to their marketing ecosystem. Together with the solution consultant you advise and assist the client on the more advanced use cases by developing proofs of concepts. This may eventually lead to core product improvement proposals. Finally, you contribute by writing internal documentation on the technical implementation of use cases.


Who is Relay42?

Relay42 has grown from a start-up to a champion in data marketing technology in Europe. We help top brands to achieve a 360-degree view of their customers by connecting all data points and personalizing their communication across all channels and devices. Following Series-A investment, we have become a market leader in the Netherlands; and we are now connecting the rest of the world.

REQUIREMENTS

Building software to smoothly connect the new and existing clients with the main Relay42 product (45%)

  • Implement the code using the best programming practices according to the technical specification

  • Code review the work of your teammates

  • Ensure the software is deployed and properly working

Technical product onboarding of new and existing clients (45%)

  • Providing technical expertise/support to solution consultants. If needed at the client’s location (and possibly abroad).

  • Translate functional requirements into technical specifications.

  • Assist solution consultants with JavaScript code, mainly in our Tag Management System

Contribute to team development (10%)

  • Participate in the feedback loop of our organization both in regards to giving and receiving feedback

  • Share knowledge with your team members


Knowledge & Experience:

Expected

  • Proven to have worked in a project-oriented environment with multiple stakeholders

  • Experience with integrating applications within an IT ecosystem (APIs, data streams and batch processing)

  • Experience with Python and Javascript

  • Experience with AWS (Lambdas, API Gateways, S3, EC2)

  • Knowledge of the full development cycle

Preferred

  • General knowledge of digital marketing

  • Experience with Linux operating systems

  • Experience with Version control systems (Git)

  • Experience with the Atlassian stack (Jira, Confluence)

  • Knowledge of the full deployment cycle (Ci/CD)


Skills & Personality:

  • Excellent communication skills in English (both verbal and written)

  • The ability to convey complex analysis results clearly and with conviction to stakeholders

  • Excellent organizational skills, attention to detail, and analytical reasoning

  • Team player with strong interpersonal, relationship-building, and stakeholder management skills

  • Conscientious and precise

  • Getting things done mentality and being able to build trust.

  • Thinking in solutions rather than problems (problem solver)

  • Hands-on approach and fast learner

  • Internal drive to learn, improve and succeed

  • Passionate about sharing the results/knowledge with others


What’s in it for you:

Competitive salary and excellent benefits. Working with a highly motivated team and having the opportunity to work in an informal environment with ample opportunities for professional development on projects that impact millions of consumers worldwide.

  • Pioneering entrepreneurial atmosphere
  • Training, conferences and personal development opportunities
  • A fun, dynamic and connected community with monthly and quarterly meetings/events & Innovation week at our HQ in Amsterdam (NL)
  • Flexible working hours and workspace
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