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Exceptional Experiences through Customer data

Exceptional Experiences through Customer data

Unleash the power of understanding

It's time to stop personalizing based on best guesses about what your customers want. Customer data is the goldmine of information that your customers give to you directly, telling you exactly how to help them, with the right message, on their preferred channel, one to one.

Every day, marketers are using the customer data they already have to drive better customer experiences, exceptional personalization, and customer interactions which are both more meaningful and more efficient. 

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How Vattenfall Retained Customers and Gained an 888% ROAS

Vattenfall's Digital Marketer Laure van Ravensberg shares insights on their latest data-driven customer retention use case.
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How to exceed expectations with customer data

The principles of customer experience haven’t changed much: every marketer still wants to be wherever the customer is, with exactly what they need; when they need it. The difference is that now the technology exists to turn personalization from an approximation or a pipe-dream into real-time responsiveness, endless intuitive customer experiences — and increased ROI.

Activating your customer data means tuning into your customers’ wishes, anticipating how best to serve them, and getting the marketing message right the first time — every time. It’s building customer relationships based on responsiveness, attentiveness, and insight — or, put simply, the power of understanding.

Learn how to transform your data into personalized customer experiences

Customer-led personalization

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On-Demand Webinar: Modern Identity Management

Watch to learn how to build a solid foundation for modern identity management and discover the tools to tackle identity resolution strategically from an organizational and team level. 

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