Personalized Fintech Customer Journey Infographic
by Relay42 on 17.9.2019
What does it take to build personalized, dynamic customer journeys in fintech?
This journey takes Peter from a prospect to an Evi customer by carefully nurturing him through awareness, orientation, onboarding and conversion, and finally a welcome journey. This omnichannel journey covers a wide range of channels, from Evi's website and email to their call center and app.
If you'd like to learn more about Evi's approach to a personalized, customer-first online experience, check out Evi Shares 5 Lessons in Data-Driven Marketing for the Finance Industry.
Share this
You May Also Like
These Related Stories
How Next-Generation Data Management Can Help Increase Customer Value
How Next-Generation Data Management Can Help Increase Customer Value
25.5.2018
1
min read
Top 5 Expert Tips for Building Successful Customer Journeys
Top 5 Expert Tips for Building Successful Customer Journeys
1.4.2020
6
min read
Webinar: How to Select the Right CDP for your Business
Webinar: How to Select the Right CDP for your Business
23.2.2023
1
min read