Personalized Fintech Customer Journey Infographic

by Relay42 on 17.9.2019

fintech-customer-journey

What does it take to build personalized, dynamic customer journeys in fintech?

This journey takes Peter from a prospect to an Evi customer by carefully nurturing him through awareness, orientation, onboarding and conversion, and finally a welcome journey. This omnichannel journey covers a wide range of channels, from Evi's website and email to their call center and app. 

If you'd like to learn more about Evi's approach to a personalized, customer-first online experience, check out Evi Shares 5 Lessons in Data-Driven Marketing for the Finance Industry.

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