The Real-Time Marketing Playbook for Travel and Hospitality Brands

The travel, tourism, and hospitality industries thrive on real-time, personalized customer experiences. Real-time marketing, driven by customer data signals, empowers marketing teams to engage customers precisely when it matters, boosting conversions, enhancing experiences, and nurturing long-term loyalty.

For instance, when travelers face flight cancellations, they’re more likely to book accommodation through an airline if promptly offered a discounted hotel nearby with a shuttle service. Immediate, relevant offers can determine whether a customer books with you or chooses a competitor.

Download this ebook today to discover practical real-time use cases, along with recommended technologies, data, and tactics you can immediately put to work.

Released on 1/05/2025.