Our solutions

For travel

For travel

THE ROADMAP TO LOYALTY

It’s a traveler’s market. Globetrotting is an increasingly accessible commodity, but it remains a differentiable experience thanks to the availability of deals, special offers, and vacation packages.

The average traveler is a shrewd consumer. She is aware of her options: she compares prices and her preferences are unique. Her screen is flooded with destination specials, but to her it's just white noise.

Your job? To remain relevant. To resonate with her when it counts. To compel her to value your relationship — so you can own it.

Take a closer look at your customer

Unify your data across marketing channels for enhanced collection of customer behavior.

Personalize the connection

Formulate strategic messaging using dynamic content to send individual interactions to many.

Automate the journey with Artificial Intelligence

Create the rules for the best customer approach at each touchpoint, then scale.

Create customer journeys which drive relevant ancillaries

Seize opportunities to cross-sell and motivate your customer to book again.

Transform single customer interactions into lasting relationships.
+25%
In revenue via Email ("Mail my search")
+5%
Conversion increase via owned and paid channels
Add the human touch across every touchpoint.
With Relay42 we can deliver on the promise of personalization at scale to become fully customer-centric. Personalization is the only way forward; and we see that our approach pays off. Compelling results confirm that we chose the right technology for our mission.


Michiel BlonkVP Pricing & Revenue Management Europe
KLM
A SELECTION OF OUR CUSTOMERS
KLM
Airfrance
Transavia
Thomas Cook
NS

Customer loyalty in travel is built on better use of customer data. Here's how to be better than expected, every time: