Our solutions

For travel

For travel

THE ROADMAP TO LOYALTY

Let’s face it - it’s a traveler’s market. Globetrotting is an increasingly accessible commodity, but a differentiable experience, and the availability of deals, offers, and vacation packages has tipped the scale. The average traveler is a savvy consumer. She is aware of her options: she compares prices and her preferences are unique. Her screen is flooded with destination specials, but most of it comes across as white noise. Your job is to remain relevant. To resonate with her when it counts. To compel her to value the relationship - so you can own it.

Take a closer look at your customer

Unify your data across marketing channels for enhanced collection of customer behavior.

Personalize the connection

Formulate strategic messaging using dynamic content to send individual interactions, to many.

Automate the journey with Artificial Intelligence

Create the rules for the best customer approach at each touchpoint, then scale.

Create customer journeys which drive relevant ancillaries

Seize opportunities to cross-sell and motivate your customer to book again.

Transform single customer interactions into lasting relationships.
+25%
In revenue via Email ("Mail my search")
+5%
Conversion increase via owned and paid channels
A SELECTION OF OUR CUSTOMERS
KLM
Airfrance
Transavia
Thomas Cook
NS
WHITEPAPER

KLM: Growth hacking for customer-centricity

See how Relay42 helped leading Dutch airline KLM optimize their media spend, orchestrate one-to-one marketing and increase engagement.