7 Tips to Inspire Your 2020 Marketing & CX Strategy
We have the privilege of spending a lot of time with a lot of marketers from different industries — travel, telco, utilities, and …
How Marketers Can (Finally) Beat Walled Gardens
Google, Facebook, Twitter, Microsoft… these companies know people. They know your interests, your search behavior, the food you li …
Infographic - 3 Steps to Omnichannel Customer Journeys
The data deluge has left marketers asking how they can organize their activities in a way that is beneficial for their business an …
Relay42 Introduces Profile View Feature
Marketers have a lot going on. They work hard to create customer-centric journeys that offer a positive experience and drive resul …
1-on-1 With Relay42 Customer Event Recap 2019
On 26 September over sixty Relay42 customers gathered in Amsterdam for a day full of collaboration, inspiration, and workshops.
Personalized Fintech Customer Journey Infographic
What does it take to build personalized, dynamic customer journeys in fintech? This journey takes Peter from a prospect to an Evi …
How to Increase Telco Loyalty With Your Customer Journey
Follow Bart's telco journey from unengaged customer to enthusiastic promoter. This video explains how telecommunication businesses …
Change These 3 KPIs for a More Customer-Centric Organization
KPIs (Key Performance Indicators) are there to keep organizations on target. They help us work in a more data-driven way so we can …
How Telcos Are Increasing CLV With Better Personalization and CX
Telcos battle it out in increasingly competitive market The saturated telcom market has been shifting as large telcos buy up small …
How to Move From Campaigns to Customer Journeys
Orchestrating relevant interactions with your customers Here's an in-depth look at Relay42's strategy for helping businesses move …
